Privacy notice
What this privacy notice is for
This privacy notice explains how we, Norfolk County Council, uses any personal information you give to us online on our website, and the ways in which we protect your privacy when visiting us online.
Norfolk County Council is hosting this website and will be responsible for the site. By 'use' we mean what we do with your information, and how we store and share it.
When you visit our website we collect personal data, this will be the information collected by cookies. This privacy notice should be read alongside our cookie policy.
If you have emailed us, you have provided consent for us to respond, however, you can withdraw this at any time by emailing [email protected]
Further details about us and your rights
We provide the following details in our general privacy notice on our website:
- Who we are
- How long we use your information for (unless set out in this notice)
- The name and contact details of our Data Protection Officer
- Your rights under the UK General Data Protection Regulation (the GDPR) and;
- How to exercise them
You can also ask us for a copy of these details.
How we use your information
We will use your information to:
- Reply to emails and/or requests for information
- Gather feedback on our website
What information we collect and use about you
The information we collect and use may include:
- Name
- Email address
Where we get your information from
We receive this information from you.
Who we share your information with
We will not share your personal information with third parties.
Our lawful basis for using your information
We have legal reasons under the UK GDPR to use your information because you haveprovided consent.
You can withdraw consent at any time, by emailing [email protected]
How long we keep your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, when the information is no longer needed for the above reasons it will be securely deleted.
Your information will be retained for 28 days and then securely deleted. If we need to use your information after 28 days for evaluation or reports, your information will be anonymised.
How we keep your information
The information is stored electronically, on the County Council's network. Additionally, information is securely stored in other mediums, such as email accounts.
We do not process your information outside of the UK and European Economic Area.
Automated decision making
We do not make automated decisions (including profiling) about you.
Changes to this notice
We update this privacy notice from time to time, so please review it often. The date below is updated every time this privacy notice is updated.
This privacy notice was created in December 2025.
